For Visitors

We welcome visitors to the facility and provide a variety of resources to make you more comfortable while you are here. If you should require additional assistance, please call the main line at 615-768-2000.

Visiting Hours


We believe it is beneficial to patients for loved ones to be actively involved in care and visit regularly, so visitation hours are not restricted. The intensive care unit welcomes a family member or friend to stay with the patient twenty four hours per day, seven days per week. Visitors should check in at the nurses’ station after 9:00 p.m.

Gift Shop


The gift shop is located in the main lobby area and offers a variety of gifts including fresh flowers, baby items, get well, reading material, balloons, and specialty gift items. Same day delivery gifts for patients currently at TriStar StoneCrest are available.

Hours of operation are:

Monday through Friday
8:00 a.m. to 7:00 p.m.

Saturday and Sunday
Noon to 5:00 p.m.

Feel free to contact the gift shop at 615-768-2208 or view items online at the TriStar StoneCrest Gift Shop.

TriStar StoneCrest Café


The TriStar StoneCrest Café is located on the first floor and is open Monday through Friday. The hours of operation are:

Monday through Friday
Breakfast 7:00 a.m. – 9:30 a.m.
Lunch 11:00 a.m. – 1:30 p.m.

Local Accommodations


Upon the patient’s request, an adult family member may stay overnight in the patient-room. The following hotels are located near the hospital and offer discounted rates to family members or friends visiting TriStar StoneCrest patients. Please ask for the hospital rate when calling.

Days Inn - (615) 355-6161
Deerfield Inn - (615) 220-4700
Hampton Inn - (615) 731-9911
Hilton Garden - (615) 355-6262
Fairfield Inn & Suite - (615) 223-8877
Sleep Inn - (615) 220-2260